ONLY ITEMS THAT MEET THE SANDRO SECOND-HAND SERVICE CRITERIA WILL BE ACCEPTED. WE DO NOT RETURN ITEMS THAT DO NOT COMPLY WITH OUR RETURN CONDITIONS.
YOUR ITEM MUST:
- Be clean and free of stains
- Not require any repairs (missing buttons, seams, holes, etc.)
- Have all internal labels intact (brand, composition, care instructions, reference)
- Not have been altered
WE RECOGNIZE AND ACCEPT 3 CONDITION LEVELS:
- New: Brand new item with original price tag, never worn
- Excellent: Like new, no signs of wear or defects
- Very Good: Only minor signs of wear, not visible from 12 inches (30 cm)
We do not accept items in any other condition.